Congratulations to our very own Pat Smarto for being chosen as a 2017 Five Star Real Estate Agent!
What Is A Five Star Professional?
Five Star is an organization, founded in 2003, that conducts market research to promote professional excellence. Having a Five Star designation lets clients know that they are choosing one of the top rated agents in their field.
The Five Star Real Estate Agent award is the largest award program for real estate agents in the nation. The coverage area is more than 45 markets.
For 2017, they partnered with Chicago magazine to deliver this prestigious award. This award is only given to top notch real estate, mortgage, and insurance professionals.
How Are The Five Star Professionals Chosen?
The initial list of candidates are created through industry peer and customer nominations. Candidates cannot pay a fee in order to be associated with this award, unlike others. There are several other requirements to qualify to be in the initial list. Self-nominations are not accepted and processes are in place to guard against self-nominations.
Based on this initial list, surveys were conducted online, through email, phone and through USPS Mail. Hundreds of clients were solicited for their opinions on their current or past service they had received from the nominated real estate professional.
Survey solicitations are then sent to the candidate’s professional peers. Fellow real estate professionals are asked to provide evaluations on the candidate’s industry expertise, market knowledge, customer service and negotiation skills.
Once the surveys are returned on the nominee lists, the nominee list is then analyzed, and the most outstanding candidates are formed into a group called The Rising Stars.
The Rising Stars are industry professionals known for stellar customer service and client satisfaction in their market area by both their customers and their professional peers. They must be the best in the business and leaders in their field.
This Rising Stars list is then again sifted through, undergoing a more stringent review, and candidates are assigned scores based on all of the information provided. Five Star Professional designation winners are then chosen from the Rising Stars list.
It is from this process that Pat Smarto was chosen as a Chicago Area Five Star Professional for Real Estate!
About Pat Sm
arto:
Pat Smarto purchased Lakes Realty Group in 2011. With her dedication to providing the best customer service possible, she built a team of outstanding professionals. The company has achieved phenomenal growth, ending the year 2016 with 125 transactions and $28.9M.
For a list of all of her accomplishments, please consider her Five Star Professional profile: https://fivestarprofessional.com/Spotlights/7588/Profile
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