Client Success Stories

It was important to me that Pat's personality worked with mine. I wanted to make sure that she was smart and savvy about home selling, and used the latest technology. She was the best in terms of marketing materials (the home photos were astonishing), and the drone images reallly helped show the unique nature of the house. The write up was perfect, and she had showings from day one of taking over the listing.Pat is the best. She's efficient, prompt and realistic.I highly recommend her and would definitely use her services again

Peggy is a great agent. I enjoyed working with her.

Best experience ever, especially since I was not present in the State for the process. Very military friendly and I would highly recommend to anyone. Will definitely use again when I sell this house.

There is not one real estate agent we ever worked with as truly great as Peggy , and we looked for over 2 years and had many agents.

We think Peggy is great at what she does, she really cares. She goes above and beyond to make sure that all of your questions and concerns are answered. I would recommend Peggy 100%

It took a long time for my husband and I to find the house that we were excited about but Pat Smarto was very patient with us. She was always there to show us the properties we wanted to see. She was always available to answer any questions we might have on any of the listings. When we finally selected the house we purchased, Pat assisted us through the process of negotiating the contract, inspections, and finally the closing.

I am so fortunate to have had such a wonderful broker. Michelle did everything possible to help me have a successful outcome. She is extremely professional, knowledgeable and efficient. Her confidence about my situation helped me though the whole process. Her kindness and prompt responses to my inquiries made me feel like I was working with someone who really cared about me. She even came over to help with letting my dog out and turn on my electronic equipment (audio/video) for showings which was a big factor in helping potential buyers really appreciate the value of my home. She would also come back to turn everything off to save me from having a high electric bill. So awesome...with my busy work schedule, this really helped me out so much.I would highly recommend Michelle to anyone who is thinking of selling their home. I know that she will also help me find a place live when I am prepared to move forward with that as well. Thank-you for everything!

Michelle was quick to call, text, and email me.When I told her we were just starting out and still a few months out from purchasing, she helped us with initial steps. She was never pushy and we never felt like she was just trying to push us in a house. We felt like she treated us like her own kids (we mean that in a good way--wanted us to understand the process, taught us what to look for off the bat, and genuinely listened to our needs/wants, gave us realistic expectations).Seriously, Michelle is awesome. She definitely became family. She was so incredibly patient with us and answered ALL of our questions. When she didn't know, she went out of her way to find out, all in a very timely fashion. She put us in contact with the best people to help us with our deal. I will be recommending Michelle to anyone who will listen.

Thank you so much Peggy for all of your help in making this such a wonderful and joyous experience for me. We could not have asked for anyone any better.

Peggy was fantastic to work with!She knew the area well, took the time to understand exactly what we were looking for and executed perfectly! Her performance and attention to detail was amazing!Love our new home and would definitely recommend Peggy to anyone looking!

I was contacted ever time there was a showing. Always found out the comments made. Phone contact was easy.

Thank you Pat for all your help we are very excited enjoying our new home congratulations. You are such a good realtor very professional!

I would go back to Pat and lakes realty right away if I was looking for something else. They are also the first company I would recommend to friends or family.

Patricia listened to exactly what we were looking for when assisting us with buying a home and made selling our home as easy as the process can be! I would recommend her and Lakes Realty to anyone looking to buy or sell a home.

We very much enjoyed working with Pat. When we met up with Pat it always felt like meeting a friend. We appreciated that Pat let the house speak for itself rather than trying to push a list of "selling points". She let us tour each home in our own way. We loved that Pat helped us to determine if a house would meet our needs by asking specific questions to help us think about it. We were always glad to have Pat on our side when we would see and hear some of the other realtors out with their clients. We had a pretty long wish list and went through several attempts to buy a home and Pat stuck with us through it all. She was also able to suggest other people we needed in the home buying process. We would definitely work with Pat again.

Thanks Pat for your patience with out questions. It was a great sale since it took less than 24 hours!

Mrs. Smarto is the most knowledgeable, professional real estate agent I've ever worked with! Mrs. Smarto let the house sell itself and followed up with every concern I had. She expertly pointed me in the right direction for all my home buyer needs through the entire home buying experience! I will recommend Mrs. Smarto for any future buying or selling homeowner!This agent has set the standard for all other agents. Mrs. Smarto's outstanding wealth of knowledge make her an indispensable asset to Lakes Realty! Her business acumen is second to none and her people skills make her a top notch professional. No other agents I've worked with come close to her stellar ability! And no, we're not related! Her last name says it all!

Our friend referred Pat Smarto to us and we will recommend her to all our family and friends. Pat searched for our home for 3 years straight and found us our dream home! We are so happy with Pat. We would not have our house if it wasn't for her. She worked hard for us. Thank you once again Pat. We love our home

Pat's sincerity and candor in guiding me through the process was superior. Not too much hype, an honest, down-to-earth approach. Exceeded my expectations - delivered on everything discussed at the start! I give her my highest recommendation!

"Buying or selling a home is a very stressful time. Pat's years of experience make her invaluable with the buying and selling process. Pat takes care of everything so you don't need to worry. Her knowledge of the area and the lakes is a must have when looking for a water front or water access home. The marketing material her staff puts together when selling a home is steps above the rest. The pictures are professional and staff always makes sure there are flyers available for people driving by.She was very patient when we were looking for a home. We had been looking for months, and even though we were losing hope, Pat never did. She would provide us her insight, but was always respectful of what we had to say. She kept her calm and remained professional throughout a very difficult buying process. I knew if I was at my wits end or absolutely baffled at something she was only a phone call, text, or email away. There was a situation during the negotiations that the seller did something interesting that we did not agree with. I called Pat as soon as I saw the letter from the attorney. She had also seen it and had already made the calls, knowing we wouldn't be pleased with the situation.The bottom line is I couldn't not imagine using anyone else to buy or sell a home."